Hi, I'am Dinesh Karthick
Banking Professional
with Technology Background
Relationship Manager at ICICI Bank | BCA Graduate | Banking, Financial Services & Technology Enthusiast
Motivated BCA graduate currently working as a Relationship Manager at ICICI Bank. Strong foundation in technology, customer engagement, problem-solving, and digital solutions. Passionate about building meaningful customer relationships while continuously learning about banking, wealth management, financial products, and emerging technologies.
About Me
To build a successful career in banking and financial services while leveraging my technology background to create value, improve customer experiences, and contribute to organizational growth.
On What You're Doing
I am a BCA graduate and Relationship Manager at ICICI Bank, passionate about customer relationship management, financial services, and technology-driven solutions.
My academic background in computer applications has equipped me with strong analytical, problem-solving, and digital skills, while my professional journey in banking allows me to build meaningful customer relationships and understand financial products, wealth solutions, and business needs.
I believe in continuous learning, professional growth, and delivering value through both technology and customer-centric service.
Profile Highlights
Professional Experience
📍 ICICI Bank - Relationship Manager
June 2026 - Present
📍 Accenture - Summer Intern
May 2025 - July 2025
Skills
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Technical Skills
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Banking
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Tools & Platforms
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Soft Skills
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IT Support & Operations
Projects & Technical Work
These projects demonstrate my interest in technology, software development, AI applications, and problem-solving.
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Smart Resume Analyzer
AI-powered platform that extracts skills from resumes and generates interview questions.
Manual resume screening is time-consuming → built an AI-powered system to automatically analyze resumes and generate insights with interview guidance.
Resort CRM System
Booking management CRM with API validation, testing workflows, and deployment support.
Inconsistent deployment environments cause system issues → implemented containerization and CI/CD workflows for reliable and streamlined deployments.
AI Customer Support Multi-Agent System
Multi-agent support workflow for query classification, escalation, and response handling.
Handling large volumes of customer queries is inefficient → developed a multi-agent AI system for automated routing, response generation, and issue resolution.
Currency Converter
Android app for real-time conversion with a clean UI and stable calculations.
Manual currency conversion is slow and error-prone → created a mobile app for quick and accurate real-time currency calculations.
Achievement
- - Selected for Relationship Manager role at ICICI Bank.
- - Successfully completed multiple technical and AI-based academic projects.
- - Built end-to-end web and AI applications using modern development frameworks.
- - Demonstrated adaptability by transitioning from a technology academic background into the banking and financial services sector.
Certifications
Validated learning in web, cloud, database, and analytics domains
- - Web Development - IBM (Coursera)
- - Cloud Computing Basics - IBM (Coursera)
- - MongoDB Basics
- - Data Analytics Simulation - Deloitte (Forage)